COPPA Compliance Policy
Effective Date: March 31, 2026
AllGiggs, Inc. ("AllGiggs") is committed to protecting the privacy of children. This COPPA Compliance Policy describes how we comply with the Children's Online Privacy Protection Act ("COPPA") and the FTC's COPPA Rule (16 CFR Part 312) for all users under the age of 13 ("child" or "children").
1. Operator Information
AllGiggs, Inc.
Email: privacy@allgiggs.com
Website: allgiggs.com
2. Verifiable Parental Consent
2.1 AllGiggs requires verifiable parental consent before collecting any personal information from a child under 13. A parent or legal guardian must create their own AllGiggs account and link it to the child's account using a unique invite code.
2.2 The parent must affirmatively consent to the collection and use of the child's data by checking the COPPA consent box during the parent onboarding process.
2.3 No child under 13 can apply for gigs, send messages, or participate in any marketplace activity until a parent has completed the verification and consent process.
3. Information Collected from Children
We collect the minimum information necessary:
- First name (displayed to customers; last name is never shown)
- Date of birth (used solely for age-tier classification; never displayed to other users)
- Skills and bio (optional, entered by the child for their profile)
- Profile photo (optional)
- Messages (in-app only; all messages involving children are visible to their linked parent)
We do not collect from children: Social Security numbers, government IDs, school information, home addresses (displayed at neighborhood level only), phone numbers of the child (parent phone is used for confirmations), or any biometric data.
4. How Children's Information Is Used
- To create and display a marketplace profile (first name, age range, skills, rating).
- To classify the child into the appropriate age tier (Junior 8–11, Standard 12–14, Advanced 15–18) which controls visible jobs, pay limits, and distance radius.
- To facilitate communication between the child and customers through monitored in-app messaging.
- To process earnings and payouts to the parent-connected bank account.
5. Disclosure of Children's Information
5.1 Children's personal information is never sold, rented, or traded to third parties.
5.2 Limited profile information (first name, age range, skills, rating, badges) is visible to authenticated customers on the Platform for the sole purpose of marketplace functionality.
5.3 Children's date of birth, parent contact information, financial information, and exact location are never disclosed to other users.
5.4 We share data with Stripe (for payment processing) and Firebase (for app infrastructure) under strict data processing agreements.
6. Parental Rights
Parents and legal guardians have the right to:
- Review all personal information collected from their child by accessing the Parent Dashboard.
- Refuse further collection by revoking consent, which will deactivate the child's marketplace access.
- Request deletion of all personal information collected from their child by emailing privacy@allgiggs.com. Deletion will be completed within 30 days, except where retention is required by law.
- Approve or deny each individual job application (mandatory for Junior tier, optional for Standard and Advanced tiers).
- Monitor all in-app messages between their child and customers.
- Control the child's work hours, days, and maximum distance through the Parent Dashboard.
7. Age-Tier Safeguards
- Junior (ages 8–11): Maximum $20 per gig, 0.5-mile radius, light tasks only, parent approval required for every gig, ASAP urgency jobs not visible.
- Standard (ages 12–14): Maximum $40 per gig, 1-mile radius, most task categories available.
- Advanced (ages 15–18): Maximum $75 per gig, 2-mile radius, all task categories available.
Age is calculated from the child's date of birth and cannot be manually overridden.
8. Data Security for Children's Information
We apply enhanced security measures to children's data, including: Firestore Security Rules restricting access to the child's own account and their linked parent; encryption in transit and at rest; no permanent storage of children's location data; and parent-visible message monitoring for all conversations involving minors.
9. Data Retention
Children's personal information is retained only as long as the account is active. Upon parent-initiated deletion or consent revocation, all personal information is deleted within 30 days, with the exception of anonymized transaction records retained for legal and financial compliance purposes.
10. Mandatory Reporting
AllGiggs is a mandated reporter under California Penal Code § 11165.7. If AllGiggs personnel become aware of suspected child abuse, neglect, sexual abuse, or exploitation, AllGiggs shall report such conduct to local law enforcement or the National Child Abuse Hotline (1-800-4-A-CHILD) without delay.
11. Non-Employee Status
Children using AllGiggs are independent participants, not employees. AllGiggs does not provide workers' compensation, health insurance, or any employee benefits. Parents are solely responsible for ensuring appropriate insurance coverage for their child's gig activities.
12. Changes to This Policy
We will notify parents via email of any material changes to this COPPA Compliance Policy at least 30 days before changes take effect. Material amendments shall not take effect without renewed parental consent. Continued use of the child's account after providing renewed consent constitutes acceptance.
13. Contact the COPPA Compliance Officer
AllGiggs, Inc.
COPPA Compliance
Email: privacy@allgiggs.com
FTC Information: For more information about COPPA, visit the Federal Trade Commission at ftc.gov/coppa.